Warranty and refunds
For the garments: underwear, swimsuits, bikinis, thongs and earring, the term to refund will be 14 days from the day first day it arrives to your point or home.
The products must be refunds in the same conditions that you have received, with their original full packaging, labels and other accessories.
If the receiver of the products isn't the same person that has done the payment, the repayment will be to the person that has done the payment.
The return process is. for France, België, Deutchland, Lëtzebuerg
1_ send an email to return@unas1.com
2_ receipt of the return label
3_ introduction of super beautiful products in the package, the same package. If it is not the same package, a supplement may be added to the return costs.
The products should not be used to carry out the repair. If a sign of use is found and I send the package, the package will remain on our premises to collect it and will incur a management fee of €10 to send it to you. I think we have a better returns department than the csi lol with chemists and pharmacists investigating the garment.
4_ deposit the package at the point of dispatch before the 14 days have elapsed- Therefore, the treatment must be prior to being able to be at the point before 14 days.
5_ once the package is found in our facilities and is analyzed by our team that it has not been used, we will return it.
The cost of the return is 4'99€. And if the package exceeds the specific dimensions, there will be an additional charge. The return will be deducted from the return.
The rest of countries
You have the responsability to pay the return of the products and we not accept to pay them, and we not pay the refund cost. The products have to be in UNAS1 14 days before the first delivery to you.
To make a refund you should send the products with your name, your e-mail address and your contact phone number to : UNAS1, Polígono Industrial Carretera Denia 102- Sector II, Pego 03780 (Alacant) Spain.
Unas 1 can refuse: a refund, a refund made out of time or with products without the same condition that when Unas send to you. We only refound the half of the order. The other half you must change for other pieces and pay the next shipping costs.